Thanks for flagging this. I’ve just opened your project, and the Go To feature is working normally on my side.
Could you send a bit more detail about what happens when you try to use it?
If possible, please also record a short video showing the issue.
That will help me see what’s different on your end and investigate it properly.
Luis Lora
•
Jun 8
As you can see, it works the first time, but when I go to configure the options I want to display, none of the options I want to access work anymore.
Serhii S.
Team•
Jun 8
Hi @Luis Lora, thanks for the video.
I’ve passed your case to our developers for research. For now, please avoid using the symbols "-" and ">" in the custom session name. Also, the custom session start time and end time need to be different - in your case, it is set to 09:00.
Please try this in a new project and let me know how it goes.
Luis Lora
•
Jun 8
Great, I've made the changes you suggested and it's working correctly now. Thanks.
Serhii S.
Team•
Jun 9
Glad to hear that - thanks for confirming.
I’m happy it’s working correctly now. If anything else comes up, feel free to let me know.
Comments5
Serhii S.
Jun 8
Hi @Luis Lora
Thanks for flagging this. I’ve just opened your project, and the Go To feature is working normally on my side.
Could you send a bit more detail about what happens when you try to use it?
If possible, please also record a short video showing the issue.
That will help me see what’s different on your end and investigate it properly.
Luis Lora
Jun 8
As you can see, it works the first time, but when I go to configure the options I want to display, none of the options I want to access work anymore.
Serhii S.
Jun 8
Hi @Luis Lora, thanks for the video.
I’ve passed your case to our developers for research.
For now, please avoid using the symbols "-" and ">" in the custom session name. Also, the custom session start time and end time need to be different - in your case, it is set to 09:00.
Please try this in a new project and let me know how it goes.
Luis Lora
Jun 8
Great, I've made the changes you suggested and it's working correctly now. Thanks.
Serhii S.
Jun 9
Glad to hear that - thanks for confirming.
I’m happy it’s working correctly now. If anything else comes up, feel free to let me know.