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Data not loading

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Hi team, kindly fix the bug as the data is not loading everytime.

How does this impact your experience?
Posted by User ·
3 comments

Comments3

  • Serhii S.

    Team•

    Jun 15, 2025

    Hi @User Please press the F12 (or Ctrl+Shift+I) to open the DevTools window, click the Console tab and then record a video with the bug. We will be grateful for it, and it will help us understand the cause of the issue.

    • User

      •

      Jun 16, 2025

      34 '19:22' 'Strange situation detected: Chunks are not consecutive'

      (anonymous) @ main-DjNRJ-Wd.js:34297

      (anonymous) @ main-DjNRJ-Wd.js:5176

      t @ main-DjNRJ-Wd.js:34470

      setTimeout

      (anonymous) @ main-DjNRJ-Wd.js:34895

      error @ main-DjNRJ-Wd.js:5176

      error @ main-DjNRJ-Wd.js:5184

      NotifyAboutUnexpectedSituation @ main-DjNRJ-Wd.js:20074

      __validateServerChunks_andApplyHotfixes @ main-DjNRJ-Wd.js:18911

      ConvertMSGPackServerChunksToEmptyChunks @ main-DjNRJ-Wd.js:18911

      ImportServerDataIntoChunkMap @ main-DjNRJ-Wd.js:18941

      CompleteTask @ main-DjNRJ-Wd.js:18923

      fThread.OnThreadFinished @ main-DjNRJ-Wd.js:18923

      EmitCompleteCallback @ main-DjNRJ-Wd.js:18913

      (anonymous) @ main-DjNRJ-Wd.js:18913

      t @ main-DjNRJ-Wd.js:34470Understand this error

      main-DjNRJ-Wd.js:34297 37 '19:22' 'Incorrect number of bars in chunk. We got 888 bars, but expected 384 bars. Chunk TF: 240, first date: 2024-01-01 22:00:00, Name: BAR chunk of Internal barsArray_USDJPY_240_ID: 9224. Seeked: false_83_45292.916666666664-45382.875_2024-01-01 22:00:00'

      (anonymous) @ main-DjNRJ-Wd.js:34297

      (anonymous) @ main-DjNRJ-Wd.js:5176

      t @ main-DjNRJ-Wd.js:34470

      setTimeout

      (anonymous) @ main-DjNRJ-Wd.js:34895

      error @ main-DjNRJ-Wd.js:5176

      error @ main-DjNRJ-Wd.js:5184

      ValidateDataLength_throwIfInvalid @ main-DjNRJ-Wd.js:7772

      ConvertChunkData @ main-DjNRJ-Wd.js:7772

      ImportChunkData @ main-DjNRJ-Wd.js:7772

      onLoadComplete @ main-DjNRJ-Wd.js:17644

      (anonymous) @ main-DjNRJ-Wd.js:17644

      handleMessage @ main-DjNRJ-Wd.js:7772Understand this error

      main-DjNRJ-Wd.js:34297 37 '19:22' 'InvalidDataError; Incorrect number of bars in chunk. We got 888 bars, but expected 384 bars. Chunk TF: 240, first date: 2024-01-01 22:00:00, Name: BAR chunk of Internal barsArray_USDJPY_240_ID: 9224. Seeked: false_83_45292.916666666664-45382.875_2024-01-01 22:00:00'

      (anonymous) @ main-DjNRJ-Wd.js:34297

      (anonymous) @ main-DjNRJ-Wd.js:5176

      t @ main-DjNRJ-Wd.js:34470

      setTimeout

      (anonymous) @ main-DjNRJ-Wd.js:34895

      error @ main-DjNRJ-Wd.js:5176

      error @ main-DjNRJ-Wd.js:5184

      q4 @ main-DjNRJ-Wd.js:7772

      ValidateDataLength_throwIfInvalid @ main-DjNRJ-Wd.js:7772

      ConvertChunkData @ main-DjNRJ-Wd.js:7772

      ImportChunkData @ main-DjNRJ-Wd.js:7772

      onLoadComplete @ main-DjNRJ-Wd.js:17644

      (anonymous) @ main-DjNRJ-Wd.js:17644

      handleMessage @ main-DjNRJ-Wd.js:7772Understand this error

      main-DjNRJ-Wd.js:34297 37 '19:22' 'Strange situation detected: Error during DOWNLOAD task execution; Incorrect number of bars in chunk. We got 888 bars, but expected 384 bars. Chunk TF: 240, first date: 2024-01-01 22:00:00, Name: BAR chunk of Internal barsArray_USDJPY_240_ID: 9224. Seeked: false_83_45292.916666666664-45382.875_2024-01-01 22:00:00'

      • Serhii S.

        Team•

        Jun 16, 2025

        Hi @User! Thank you for the errors reported in the Console tab. I have forwarded them to our developers for investigation and prompt resolution.