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I have the same problem every time I try to open my projects. I am quite upset because I have paid 200 € for the subscription. Please try to fix it.

- How does this impact your experience?
I have the same problem every time I try to open my projects. I am quite upset because I have paid 200 € for the subscription. Please try to fix it.

Comments2
Andriy Cherniyenko
Jun 14, 2025
Hello @User . Thanks for the bug report. I’ve notified our developers about this error and asked them to fix it as soon as possible. Please try creating a new project for another symbol and from more recent date, does it help?
Iker Romero
Jun 20, 2025
Hello Andriy, I’ve been creating several proyects using different time frames and none of them have worked properly. In any case I can’t go forward more than a year.