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Daily/4 hour candles

Feature Request

Both are off by an hour. It is not as bad for the daily, but I can’t use the 4 hour candles, so that messes up the strategy. Please fix this as the 4 hour candles have been messed up for a very long time. How the candles form is extremely critical to know whether a strategy will work or not. I don’t know if I am wasting my time testing out a strategy because of messed up candles. This should be one of the highest priorities for you guys to work on and should be fixed ASAP. You need to get it working, then update the site right away instead of waiting a month. I may have to pay money to another company because I can’t trust this site since you guys don’t seem to care about fixing the candles. You guys seem to care more about features. It is extremely annoying to not know if my strategy will work in the real world.

How does this impact your experience?
Posted by Tradermoe ·
1 comment

Comments1

  • Stanislav Voitsekhovskyi

    Team•

    Nov 19, 2025

    Hello @Tradermoe1023

    Thank you for your detailed feedback and for highlighting the critical importance of the 4-hour candles for your strategy testing. We completely understand how crucial accurate candle formation is for evaluating strategies, and we sincerely apologize for any inconvenience this issue has caused.

    Please be assured that our team is actively working on resolving the discrepancy with the 4-hour candles. We are thoroughly investigating the issue to ensure that the candles are accurate and consistent with real market behavior. While we are committed to implementing a reliable solution, we also want to make sure it meets the highest standards before updating the site.

    Thank you again for your understanding, and please don’t hesitate to reach out if you have any further questions or observations in the meantime.