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Custom TFs more 3 customs timeframfes = chart bugs

Bug Reports

I reported this earlier but i cant find the post to write this there, so im making a new one to add new feedback about it..

It seems that after the new update i could add one more custom timeframe. Instead of 2 i can now have 3 custom timeframes.

(after the new update)

First of all i cant add any custom timeframes in Hourly.. It says not available yet. Which is okey not that important yet..

But in the minutes timeframes i can add only 3 customs in total.

I need at least 8.

Would appreciate if this could be possible.

Thank you

How does this impact your experience?
Posted by Simon A ·
9 comments

Comments9

  • Serhii S.

    Team•

    Mar 13, 2025

    Hi @SimonSaysFX Thank you for your request. At the moment, it is possible to add the following minute custom timeframes: 1,2,3,4,6,10,12,15,20,30. Please try adding these timeframes. Will it work for you? Please note that the ability to add other timeframes is still under development. We appreciate your patience.

    • Simon A

      •

      Mar 14, 2025

      • It doesnt allow me to add a 4th custom Timeframe.. Only max 3

      • Simon A

        •

        Mar 14, 2025

        @Serhii Siechka

      • Serhii S.

        Team•

        Mar 15, 2025

        Hi @SimonSaysFX Thanks for the clarification.

        Please clear the cache and data on the Forex Tester Online page.

        ‍Here’s how to do it in Chrome:

        ‍‍‍‍1) Open the FTO website in Chrome.

        ‍‍2) Click the lock icon in the address bar (to the left of the URL).

        ‍‍3) Select Site settings from the dropdown menu.

        ‍‍4) Scroll down and click Clear data (or Usage field - Delete data button).

        ‍‍5) Reload the page.

        ‍‍‍‍Does it hepl?

        • Simon A

          •

          Mar 15, 2025

          Goodmorning @Serhii Siechka .. I tried to do as suggested.

          I deleted data and it didnt work + cookies/cache as well afterwards.

          I also tried from the windows browser afterwards. My main browser is chrome.

          I will not let me add more than 3 custom timeframes.

          • Simon A

            •

            Mar 15, 2025

            *it will not let me add..

          • Serhii S.

            Team•

            Mar 15, 2025

            Hi @SimonSaysFX Thanks for the clarification. Could you please provide a project link? Please refrain from using it while we investigate the issue. We appreciate your patience.

            • Simon A

              •

              Mar 15, 2025

              Hello brother @Serhii Siechka .. Sure .. here you go.

              https://app.forextester.com/chart?projectId=67c5d0ca0e71283cee08a679

              But even if i make a new project with another project ID.. the issue will remain, just for your own information.

              But now you got the link.. i will wait to use it while it is being investigated.

              Looking forward to hear from you.

              Thank you!

              • Serhii S.

                Team•

                Mar 15, 2025

                Hi @SimonSaysFX Thank you for the project URL. I’ve just reproduced the bug. I’ve forwarded the project to our developers for investigation and fixing it.