Skip to main content

Comments6

  • Andrii [Support]

    •

    Oct 21, 2024

    Hi!

    Can you please clarify your concern?

    Currently, you cannot change the commission for your open positions in Forex Tester Online, the commissions are calculated automatically.

  • Serhii S.

    Team•

    Oct 21, 2024

    Hello @User! Thanks for reaching out to us. Please note that, at the moment, there isn't an option to set commissions in ForexTester Online. However, we’re happy to let you know that this feature is planned for future updates.
    Thank you for your patience, and feel free to reach out if you have any further questions or suggestions!

    • User

      •

      Oct 21, 2024

      I've also noticed that all the charts always show the same time period and can't move independently

      The objects don't have the option to show you in which time frame you want

      I really want to use the Online Version, but paying 29 USD a month is too much for a version that has yet working 100%

      • Serhii S.

        Team•

        Oct 21, 2024

        Thank you for your valuable feedback! We’re pleased to inform you that the ability to desynchronize charts by time and the option to select specific timeframes for graphic elements are planned for future updates.

        Additionally, please note that if ForexTester Online does not yet meet your needs, you have the option to cancel your subscription withdrawal until October 26.

        If you have any other questions or need further assistance, feel free to reach out.

        • User

          •

          Oct 21, 2024

          Yea I now

          I really want to use it, I've been waiting so long for the online version to be released.

          In general I like the layout etc, but I still have the feeling that it's a bit buggy ... ( its a beta I now )

          If I cancel now, will I be able to do a new Trial in the future?

          You can extend the Trial for longer

          ?

          • Serhii S.

            Team•

            Oct 21, 2024

            Thank you for your feedback and for your enthusiasm about using the online version! We appreciate your patience as we work through some of the bugs in the beta version.

            To answer your question, if you cancel now, you will not be able to start a new trial in the future with the same account.
            Regarding the last question, please email us at support@forextester.com after October 26 and we will try to help you.