Hello @Dread Tuna . Do you see any error messages when trying to export the data into Excel. What Excel version are you using? Please send a screenshot of an error if possible.
Dread Tuna
•
Apr 17
I tried to organize and color-code everything for clarity. I’m completely fine if the screenshots are not included in my data, but my checklist is very important for my backtesting and overall improvement.
I used both CSV export and Excel (desktop version and online), but I still encounter the same issue: [object Object].
I recently purchased the lifetime plan and I really like your product. However, this issue is creating a significant barrier in my trading workflow, and I would prefer not to request a refund.
I hope you can fix this problem as soon as possible.
Andriy Cherniyenko
Team•
Apr 17
Thanks for the detailed response. I’ve notified our developers about this issue and asked them to fix this problem as soon as possible.
Comments3
Andriy Cherniyenko
Apr 17
Hello @Dread Tuna . Do you see any error messages when trying to export the data into Excel. What Excel version are you using? Please send a screenshot of an error if possible.
Dread Tuna
Apr 17
I tried to organize and color-code everything for clarity. I’m completely fine if the screenshots are not included in my data, but my checklist is very important for my backtesting and overall improvement.
I used both CSV export and Excel (desktop version and online), but I still encounter the same issue:
[object Object].I recently purchased the lifetime plan and I really like your product. However, this issue is creating a significant barrier in my trading workflow, and I would prefer not to request a refund.
I hope you can fix this problem as soon as possible.
Andriy Cherniyenko
Apr 17
Thanks for the detailed response. I’ve notified our developers about this issue and asked them to fix this problem as soon as possible.