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Changing timeframes sometimes jumps back to 2003.

Bug Reports

Hi guys,

I know this one has been reported a lot but I thought I’d also report it myself. I know to jump to the most recent bar ion the bottom right corner of the chart as well as reset the chart alignment to default, though it would be nice not to have to do this every time. :)

For a point of reference, it almost always does this when I place an order and then change timeframes whilst the order is running:

How does this impact your experience?
Posted by Oscar Harrison ·
Status: Completed3 comments

Comments3

  • Serhii S.

    Team•

    Jan 29, 2025

    Hi @User! Thank you for reporting the bug. If you encounter it again, please press the F12 key to open the DevTools window. Then, click on the Console tab and take a screenshot. We would greatly appreciate your assistance, as this will help us understand the cause of the issue.

    • Oscar Harrison

      •

      Jan 30, 2025

      Hey @Serhii Siechka, I attached a screenshot to this post using windows snipping tool. Are you able to see it? You can see the levels where I placed my order, but the candles are not visible, because the chart has jumped back to 2003.

      • Serhii S.

        Team•

        Jan 31, 2025

        Hi @User Yes, I can see your screenshot, thank you! But if you can take a screenshot with the Console tab open (please see instructions in the previous post), our developers will be able to understand the cause of the problem much faster. We would appreciate it if you could do that.