Changes on Floating Spread and Commissions not saved
I modified the Floating Spread and commissions on Settings. Saved the project. When I re-open the project, the floating spread and commissions on Settings are back to default.
- How does this impact your experience?
Comments8
Serhii S.
May 24, 2025
Hi @Sheila! Thank you for reporting the bug. Please press the F12 (or Ctrl+Shift+I) to open the DevTools window, click the Console tab and then record a video with the bug.
We will be grateful for it, and it will help us understand the cause of the issue.
Could you please provide a project link? Please refrain from using it while we investigate the issue. We appreciate your patience.
Sheila Nishimori
May 24, 2025
https://youtu.be/EhDWwpyIpc4
summary of things done in the video:
loaded project
history shows that when the project was created, commissions were one-way at 4 dollars per lot
settings on load show that commissions is not set to 4 (but default as 5)
update settings again, save
exit project, load another project (to make sure nothing is cached of the project with the issue)
load project, settings are still not correctly saved
Project Link:
https://app.forextester.com/chart?projectId=683243e051632203011617c8&homework=true
Sheila Nishimori
May 24, 2025
Here is the paste.bin of the console log
https://pastebin.com/MTDseGF6
Serhii S.
May 25, 2025
Thanks so much for the detailed description and the video, @Sheila !
Could you let me know what browser, device, and operating system you’re using? I’ll pass your project along to our developers to investigate this issue.
Sheila Nishimori
May 25, 2025
windows 11 / PC / MS Edge
Linux Mint / PC / MS Edge
Serhii S.
May 26, 2025
Hi @Sheila Thanks for sharing your system info! The issue is most likely due to trying to set a spread value of 0. I recommend setting the spread to at least 1 instead. Can you give that a try and let me know if you run into any issues?
Sheila Nishimori
May 26, 2025
that resolves the issue. however, some brokers/firms offer a spread of 0 in exchange for commission. i can see spread of 1 to be a workaround, but will the devs still fix this to allow zero spread?
Serhii S.
May 27, 2025
Good point, Sheila! Our developers are already working on fixing this bug, so you’ll be able to use a zero spread like with those brokers. There’s a good chance this will be sorted out after the next release in early June. Thanks for bringing it up!