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Can't use forextester online

When i try to continue backtesting any proyect all projects have this error=>
Unexpected Application Error!

Project start date is not initialized

StrangeError: Project start date is not initialized at https://app.forextester.com/assets/main-DssJL6S1.js:16357:2532 at Td (https://app.forextester.com/assets/main-DssJL6S1.js:30:92775) at Sd (https://app.forextester.com/assets/main-DssJL6S1.js:30:92971) at Hu (https://app.forextester.com/assets/main-DssJL6S1.js:30:112381) at https://app.forextester.com/assets/main-DssJL6S1.js:30:111882 at Vu (https://app.forextester.com/assets/main-DssJL6S1.js:30:111942) at Lu (https://app.forextester.com/assets/main-DssJL6S1.js:30:105753) at ur (https://app.forextester.com/assets/main-DssJL6S1.js:30:46668) at https://app.forextester.com/assets/main-DssJL6S1.js:30:103174

I have a lifetime license, and honestly, this is the second time I’ve had to report a serious bug that prevents me from using the service I paid for. I don’t understand how this can keep happening.

How does this impact your experience?
2 comments

Comments2

  • Diana Zhoshko

    Team•

    Oct 6, 2025

    The project you sent is working.

    Please try clearing the cache and logging out, then back in again. This often resolves unexpected errors like the one you're seeing.

  • Diana Zhoshko

    Team•

    Oct 6, 2025

    Hi @User,

    Thanks for sharing the details and the link— we’ve forwarded everything to our development team for review.

    Once we receive an update or solution, we'll be sure to follow up with you promptly.