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cant see my order history although it is turn on

Others project are fin and i could see the orders history but it is just this project which i could not see. This is the second time I have reported, please help me to solve it thanks

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12 comments

Comments12

  • Diana Zhoshko

    Team•

    Jul 7, 2025

    Thank you for your feedback — I’ve already passed your request along to our development team, and they’re currently looking into it. We truly appreciate your patience, and I’ll keep you updated as soon as I hear back from them.

    • User

      •

      Jul 14, 2025

      Hello, any updates on the progress it has been week

  • Serhii S.

    Team•

    Jul 7, 2025

    Hi @User , thanks for reporting this again and for the screenshot.

    I've asked our developers to investigate this issue. We'll get back to you with an update as soon as we have one.

    • User

      •

      Jul 11, 2025

      it has been days, may i know the update?

      • Serhii S.

        Team•

        Jul 11, 2025

        Hi @User , I'm sorry for the delay. Our developers are still actively working on this problem. We appreciate your patience and will let you know as soon as we have an update.

        • User

          •

          Jul 14, 2025

          Hello, any updates on the progress?

          • Serhii S.

            Team•

            Jul 14, 2025

            Hi @User , thanks for checking in.

            I apologize for the delay. Our developers are still actively working on a fix for this bug. We appreciate your patience and will let you know as soon as there's an update.

            • User

              •

              Jul 18, 2025

              It has been weeks, how is the update?

              • Serhii S.

                Team•

                Jul 20, 2025

                Hi @User , thanks for following up.

                I apologize for the delay. We're planning to release a fix for this next week, which should resolve the issue for you. Thanks for your patience!

                • User

                  •

                  Oct 26, 2025

                  I have the same issue… is there a fix please?

                  • Serhii S.

                    Team•

                    Oct 27, 2025

                    Hi @User Please make sure that the option "Show order history on chart" is enabled. Does this help?

            • User

              •

              Jul 18, 2025

              I have the same issue now with this project, it keeps happening

              https://app.forextester.com/chart?projectId=686b96099e6386dcc5cda95a