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can't open a buy or sell position

I've clicked the buy or sell button, but no position is open

5 comments

Comments5

  • Serhii S.

    Team•

    Mar 10, 2025

    Hi @User Sorry for the inconvenience. Could you please provide a project link? Please refrain from using it while we investigate the issue. Thank you for your patience.

  • Gilberto Rangel Escareño (giL)

    •

    Mar 8, 2025

    I have the same problem today!! I cannot open trades in any asset.

  • Alex Koval (FTO Product Lead)

    •

    Dec 11, 2024

    Hi! Hotfix to this issue will be released 13th December CET Morning.

  • Oleksii (Support)

    •

    Dec 11, 2024

    Hello @User

    This is a known bug that will be fixed shortly. To solve this issue, please to settings - Symbol properties - to change the lot size to 10000 and post decimal digits to 5

    • Gilberto Rangel Escareño (giL)

      •

      Mar 8, 2025

      @Oleksii (Support) I have the same problem today.