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Cannot advance chart after placing sell stop order

Bug Reports

I am unable to advance on my GBPUSD chart after placing a sell stop order. I’m able to advance the chart without the order, but then when I go back and place the sell stop, the chart will advance no further. I’ve tried restarting my browser and exiting/re-entering the project multiple times. Here is a screenshot where the chart has frozen.

How does this impact your experience?
Posted by Dave ·
3 comments

Comments3

  • An Anonymous User

    •

    Feb 27

    Thanks, Diana. This seems to have resolved my issue for now. Is there an ETA on when I will be able to bring my weekly chart back? It will be helpful to have this timeframe included in my back testing.

  • Diana Zhoshko

    Team•

    Feb 26

    @Dave ,sorry, our developers need some time to fix the issue with timeframe W1 and higher.

    Meanwhile they recommed, the next steps:

    • Load the project.

    • Change the timeframe.

    • Save the project.

    • Reload the page. After that, it should work without W1.

  • Diana Zhoshko

    Team•

    Feb 26

    Hi @Dave ,

    I've forwarded your issue to our development team for review.

    Once I receive an update or solution, I'll be sure to follow up with you promptly.