Hi @Hendry! Thank you for the video. Do I understand correctly that you are using Bar forward/Bar back options? I’ll forward your video to our developers for investigation.
Hendry5479
•
Sep 29, 2025
yes
Serhii S.
Team•
Sep 29, 2025
Thank you. Could you please clarify the resolution of your monitor?
Hendry5479
•
Sep 29, 2025
Serhii S.
Team•
Sep 29, 2025
Thank you!
Serhii S.
Team•
Oct 1, 2025
Dear Hendry,
Thanks for the screenshot. Could you please try clearing the cache and data for the FTO page in your browser?
Let me know if the issue is still there after you've done that.
Hendry5479
•
Oct 1, 2025
i did not clear the cache, but i just try to replay again and the bug disappear now
Serhii S.
Team•
Oct 1, 2025
Dear Hendry! Great to hear that it's working properly now! Thanks for letting me know.
Comments9
Serhii S.
Sep 29, 2025
Hi @Hendry! Thank you for the video. Do I understand correctly that you are using Bar forward/Bar back options? I’ll forward your video to our developers for investigation.
Hendry5479
Sep 29, 2025
yes
Serhii S.
Sep 29, 2025
Thank you. Could you please clarify the resolution of your monitor?
Hendry5479
Sep 29, 2025
Serhii S.
Sep 29, 2025
Thank you!
Serhii S.
Oct 1, 2025
Dear Hendry,
Thanks for the screenshot. Could you please try clearing the cache and data for the FTO page in your browser?
Let me know if the issue is still there after you've done that.
Hendry5479
Oct 1, 2025
i did not clear the cache, but i just try to replay again and the bug disappear now
Serhii S.
Oct 1, 2025
Dear Hendry! Great to hear that it's working properly now! Thanks for letting me know.
Diana Zhoshko
Sep 29, 2025
https://fto.featurebase.app/p/the-changing-in-5min-chart-bar-canot-map-to-1h