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[Bug] XAUUSD 4H chart data appears corrupted

Bug Reports

Hi,

I'd like to report a chart data issue on Forex Tester Online affecting the XAUUSD 4H timeframe.

The 4H chart is displaying an abnormal price structure that does not match the 1D chart of the same instrument and period. While the 1D chart shows a clean, expected market structure, the 4H chart appears corrupted — the price range is unusually wide and the candle formation looks incorrect.

Environment: Forex Tester Online Symbol: XAUUSD Affected timeframe: 4H only (1D appears normal)

Steps to reproduce:

  1. Load XAUUSD historical data

  2. Open both the 1D and 4H charts side by side

  3. The 4H chart shows a distorted price structure inconsistent with the 1D

Expected behavior: The 4H chart should show a structure consistent with and derived from the 1D chart data.

Actual behavior: The 4H OHLC data appears incorrect — the chart shape looks completely different from what the 1D data would suggest.

Please see the attached screenshot (left: 1D, right: 4H) for reference.

Thank you!

How does this impact your experience?
Posted by moi moi (moi) ·
4 comments

Comments4

  • Serhii S.

    Team•

    Apr 7

    Hello @moi moi (moi) ,

    Thank you for the detailed bug report and the screenshot.

    We're sorry to hear you're experiencing this issue with the chart data.

    Could you please provide the URL of the project where this is happening?

    It will help us investigate the problem more effectively.

    We appreciate your help.

    • moi moi (moi)

      •

      Apr 7

      Hi,

      Thank you for your quick response!

      Here is the project URL: https://app.forextester.com/chart?projectId=69d4f9fd350822293fc1a14e

      Please let me know if you need anything else. I hope it helps with the investigation!

      Best regards

    • moi moi (moi)

      •

      Apr 7

      Hi again,

      Just a quick follow-up — I also found that the same issue is occurring on the 1D chart in the project I shared, so it may not be limited to the 4H timeframe.

      Hope that helps with the investigation!

      • Serhii S.

        Team•

        Apr 7

        Hello @moi moi (moi),

        Thanks for the additional info and for sharing the project with us.

        I've forwarded all the details to our developers for investigation.
        We'll let you know as soon as we have an update.
        We appreciate your patience.