Bug Report: Duplicate Number Input When Changing Chart Timeframes
Hello Forex Tester Online Support Team,
I would like to report a bug related to changing chart timeframes using keyboard shortcuts.
Issue Description:
When I press a number key to change the chart timeframe, the number is entered twice instead of once.
For example:
Pressing "5" results in "55" instead of "5".
Pressing "1" results in "11" instead of "1".
The duplicate input appears instantly.
However, if I press Backspace to clear the input and then enter the number again, it works correctly.
The issue occurs again the next time I try to change the timeframe. For example, pressing "5" again results in "55".
Troubleshooting Already Performed:
Tested both the numeric keypad and the number keys above the letters — same issue.
Tested the keyboard in other applications — works normally.
Tested in Google Chrome and Safari — same issue.
Tested in Chrome Incognito Mode — same issue.
Switched between Japanese and English keyboard input modes — same issue.
Reloaded the webpage — no improvement.
Environment:
Platform: Forex Tester Online (web version)
Operating System: macOS
Browsers: Google Chrome and Safari
Date first noticed: October 15, 2026
Additional Information:
This feature had been working normally for a long time, and the issue suddenly appeared today without any intentional changes to my setup.
Since the issue occurs across multiple browsers and the keyboard works normally in other applications, I suspect this may be related to a recent update or a bug in the timeframe input handling.
Could you please investigate this issue and let me know if there is a workaround or a planned fix?
Thank you for your support.
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