Our developers have looked into this and fixed the issue with your project.
Let me know if you're still experiencing any problems.
Serhii S.
Team•
Aug 25, 2025
Hi @User ,
Thanks for letting us know about the issue with the bar replay.
I checked your project, and it seems to be working correctly on my end. Could you please provide a screenshot or a screen recording of the problem? Also, could you describe the specific conditions under which this happens? This will help us investigate what's going on.
An Anonymous User
•
Aug 25, 2025
Hi, thanks for checking, still not working on my end. It possibly happens if some data is missing at some point in the project? I can go back a little bit and it play only until that point. Can’t go forward or play any further. I tried changing TF too.
User
•
Aug 25, 2025
Thanks for checking, still no luck on my end. If I go back a bit I can replay, but only up until that bar and then nothing - pls see video.
User
•
Aug 25, 2025
actually managed to get it to work using Ctrl+Shift+R, but it lost all the drawings, including the RR tool to track the trades :( is there a way to get them back? (I know I can see the history but it doesn’t show where my Original SL was)
User
•
Aug 25, 2025
spoke too early, bar still not working… pls see the W chart loading all the bars, whilst the 4h does not move at all (and all the drawings are lost too after a hard refresh :(). I think the issue is with multi-TF layouts as the W charts is loading a lot of candles before the other TF which stop moving
Serhii S.
Team•
Aug 25, 2025
Hi @User ,
Thanks for the video and the detailed report. It's very helpful.
I've sent this project to our team to investigate and fix the bug. For now, could you please avoid using this specific project and create a new one with a different symbol?
We appreciate your patience while we work on this.
User
•
Aug 25, 2025
Windows 11 and Brave or Chrome. Please keep me posted as all my projects are having issues (I started multiple ones hoping it’ll go smoothly but at some point the replay stops (in all projects)
Serhii S.
Team•
Aug 26, 2025
Hi @User! Thanks for providing that extra info. It's very helpful for our team as they investigate the issue. We'll definitely keep you posted on our progress. We appreciate your patience while we work on a fix.
User
•
Aug 27, 2025
Hi, appreciate you looking into this. Since I can’t test anything at all right now (every project I start has the same issue), is there any workaround or ETA you could share please?
Serhii S.
Team•
Aug 28, 2025
Hi @User , I understand.
Could you please try creating a project with a different symbol for now and let me know if you're still seeing the same problem?
I've reminded our developers about this, and they are actively working on a fix. Thanks for your patience.
An Anonymous User
•
Aug 28, 2025
Hi, thanks for the reply. I tried with a currency pair yesterday but it has the same issue unfortunately. Thanks for reminding them
Serhii S.
Team•
Aug 28, 2025
Hi, thanks for letting me know. Could you please try creating one more project with a different currency pair and share it with me? I'll forward it to our developers to investigate further. Thank you. We appreciate your patience.
User
•
Sep 4, 2025
HI, is there any news with this? Nothing is working… all projects I create stop moving forward.
Hello @User ! Thanks for sharing this new project link.
Our developers are still investigating the previous project you sent over, and they'll review this one as well. It's possible the causes are different, so this is very helpful.
We really appreciate your patience while we work on this.
User
•
Sep 9, 2025
guys any news pls… I just tried a brand new project and not even a candle moved :(. it’s been over 2 weeks now
Hi @User! We’re really sorry for the trouble you’ve been experiencing 🙏. We’ve checked on our side, and your latest project runs correctly for us. Could you please try opening it in another browser, such as Microsoft Edge or Firefox, to see if that resolves the issue?
If the problem continues, it would be extremely helpful if you could open the Developer Tools (Ctrl+Shift+I) in your browser, go to the Console tab, then press Start and record a short video of what happens (or at least take screenshots of any error messages). This will help us identify and fix the issue much faster.
Thank you so much for your patience!
An Anonymous User
•
Sep 10, 2025
Ok, what about all the other projects and the video I sent? I've been waiting two weeks for an update and all I get is a request to do something
Serhii S.
Team•
Sep 10, 2025
I sincerely apologize. The issues we’ve run into on the projects are very specific and not something we usually encounter, which is why it has taken longer than expected to find the right solution.
Please rest assured that we are actively working on this right now and will keep you updated more regularly moving forward. I truly appreciate your patience and understanding.
Hi @User! Thanks for sharing the video of the console.
Could you please also make a console video for this project? https://app.forextester.com/chart?projectId=68b9e2a5c46706ff35ba4db5
Regarding the project you linked (...d1fd75b), could you please try changing the timeframe to a lower one, like M15, save the project, and then reload the page? Let me know if that helps.
Comments22
Nov 26, 2025
PinnedHi @User , thanks for your patience.
Our developers have looked into this and fixed the issue with your project.
Let me know if you're still experiencing any problems.
Serhii S.
Aug 25, 2025
Hi @User ,
Thanks for letting us know about the issue with the bar replay.
I checked your project, and it seems to be working correctly on my end. Could you please provide a screenshot or a screen recording of the problem? Also, could you describe the specific conditions under which this happens? This will help us investigate what's going on.
An Anonymous User
Aug 25, 2025
Hi, thanks for checking, still not working on my end. It possibly happens if some data is missing at some point in the project? I can go back a little bit and it play only until that point. Can’t go forward or play any further. I tried changing TF too.
User
Aug 25, 2025
Thanks for checking, still no luck on my end. If I go back a bit I can replay, but only up until that bar and then nothing - pls see video.
User
Aug 25, 2025
actually managed to get it to work using Ctrl+Shift+R, but it lost all the drawings, including the RR tool to track the trades :( is there a way to get them back? (I know I can see the history but it doesn’t show where my Original SL was)
User
Aug 25, 2025
spoke too early, bar still not working… pls see the W chart loading all the bars, whilst the 4h does not move at all (and all the drawings are lost too after a hard refresh :(). I think the issue is with multi-TF layouts as the W charts is loading a lot of candles before the other TF which stop moving
Serhii S.
Aug 25, 2025
Hi @User ,
Thanks for the video and the detailed report. It's very helpful.
I've sent this project to our team to investigate and fix the bug. For now, could you please avoid using this specific project and create a new one with a different symbol?
We appreciate your patience while we work on this.
User
Aug 25, 2025
Windows 11 and Brave or Chrome. Please keep me posted as all my projects are having issues (I started multiple ones hoping it’ll go smoothly but at some point the replay stops (in all projects)
Serhii S.
Aug 26, 2025
Hi @User! Thanks for providing that extra info. It's very helpful for our team as they investigate the issue. We'll definitely keep you posted on our progress. We appreciate your patience while we work on a fix.
User
Aug 27, 2025
Hi, appreciate you looking into this. Since I can’t test anything at all right now (every project I start has the same issue), is there any workaround or ETA you could share please?
Serhii S.
Aug 28, 2025
Hi @User , I understand.
Could you please try creating a project with a different symbol for now and let me know if you're still seeing the same problem?
I've reminded our developers about this, and they are actively working on a fix. Thanks for your patience.
An Anonymous User
Aug 28, 2025
Hi, thanks for the reply. I tried with a currency pair yesterday but it has the same issue unfortunately. Thanks for reminding them
Serhii S.
Aug 28, 2025
Hi, thanks for letting me know. Could you please try creating one more project with a different currency pair and share it with me? I'll forward it to our developers to investigate further. Thank you. We appreciate your patience.
User
Sep 4, 2025
HI, is there any news with this? Nothing is working… all projects I create stop moving forward.
User
Sep 4, 2025
here’s another one… they are all the same anyway
https://app.forextester.com/chart?projectId=68af864a7a493a648d1fd75b
Serhii S.
Sep 7, 2025
Hello @User ! Thanks for sharing this new project link.
Our developers are still investigating the previous project you sent over, and they'll review this one as well. It's possible the causes are different, so this is very helpful.
We really appreciate your patience while we work on this.
User
Sep 9, 2025
guys any news pls… I just tried a brand new project and not even a candle moved :(. it’s been over 2 weeks now
https://app.forextester.com/chart?projectId=68b9e2a5c46706ff35ba4db5
Serhii S.
Sep 10, 2025
Hi @User! We’re really sorry for the trouble you’ve been experiencing 🙏.
We’ve checked on our side, and your latest project runs correctly for us. Could you please try opening it in another browser, such as Microsoft Edge or Firefox, to see if that resolves the issue?
If the problem continues, it would be extremely helpful if you could open the Developer Tools (Ctrl+Shift+I) in your browser, go to the Console tab, then press Start and record a short video of what happens (or at least take screenshots of any error messages). This will help us identify and fix the issue much faster.
Thank you so much for your patience!
An Anonymous User
Sep 10, 2025
Ok, what about all the other projects and the video I sent? I've been waiting two weeks for an update and all I get is a request to do something
Serhii S.
Sep 10, 2025
I sincerely apologize. The issues we’ve run into on the projects are very specific and not something we usually encounter, which is why it has taken longer than expected to find the right solution.
Please rest assured that we are actively working on this right now and will keep you updated more regularly moving forward. I truly appreciate your patience and understanding.
User
Sep 10, 2025
please the console for the project in this link
https://app.forextester.com/chart?projectId=68af864a7a493a648d1fd75b
Serhii S.
Sep 11, 2025
Hi @User! Thanks for sharing the video of the console.
Could you please also make a console video for this project?
https://app.forextester.com/chart?projectId=68b9e2a5c46706ff35ba4db5Regarding the project you linked (
...d1fd75b), could you please try changing the timeframe to a lower one, like M15, save the project, and then reload the page? Let me know if that helps.