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Backtesting couldn't be loaded again.

Bug Reports

The screen is just keep loading. This problem occurs several times a week. I’m quite disappointed

How does this impact your experience?
Posted by Henry Chan ·
5 comments

Comments5

  • User

    •

    Sep 29, 2025

    My projects got screwed too the second time within days.
    Had approx. 145 trades within at the first project, which shows 57 now.
    Second project had around 200 trades - it#s gone, zero trades within now.

    very disappointing.

    • Serhii S.

      Team•

      Sep 29, 2025

      Hi @User ,

      I'm sorry to hear you're running into issues with your projects.

      Could you please try opening your projects using the "Open Previous Save" option? Let me know if that helps restore your trades.

  • Diana Zhoshko

    Team•

    Sep 26, 2025

    Hi @User ,

    Thank you for the link.

    We've forwarded your issue to our development team for review.

    Once we receive an update or solution, we'll be sure to follow up with you promptly.

    • An Anonymous User

      •

      Sep 28, 2025

      I tried to open the project again today, all the trades history are gone… argh~

      It’s really really disappointed.

      • Diana Zhoshko

        Team•

        Sep 29, 2025

        Hi,

        Is this the same project?


        We appreciate your patience. Our development team is actively working to resolve the issue, and we’ll notify you as soon as a fix is deployed.