There is apoint during the back test that it stops, I will say 2 or 3 months after start the back testing, this happened with 2 of the backtest projects. Seems it will be happening.
Here the screenshot, seems when I press play, next message in the consol is showed:
The processing of tick package takes too long, breaking the cycle.
Serhii S.
Team•
Mar 1, 2025
Thank you for the screenshot. I’ll forward it to our developers to fix the data issue as soon as possible.
Gilberto Rangel Escareño (giL)
•
Mar 1, 2025
I did it, but that did not fix the problem (it asked me re-log in so the clearing of the cache was succesful), I can see the graph and the bars and interact with it, but when I press play to continue running the backtesting, the graph is not adcanceing, I mean nothing is happening.
Serhii S.
Team•
Mar 1, 2025
Hi @User Thank you for the update. Could you please press F12 (or Ctrl+Shift+I) and send us a screenshot of the Console tab? So it will be easier for us to understand the cause of the problem. Thank you.
Serhii S.
Team•
Mar 1, 2025
Hi @User! Please clear the cache and data on the Forex Tester Online page.
Here’s how to do it in Chrome:
1) Open the FTO website in Chrome.
2) Click the lock icon in the address bar (to the left of the URL).
3) Select Site settings from the dropdown menu.
4) Scroll down and click Clear data (or Usage field - Delete data button).
5) Reload the page.
This may help resolve the issue.
SANTIAGO MEJIA HERNANDEZ
•
Dec 7, 2025
You have a lot of problems and everytime this is the solution, Why is it like that? Is there a permanent solution to avioid the problems related to the data managment?
Serhii S.
Team•
Dec 7, 2025
Hello @User I understand your frustration with the recurring data issues.
Our developers are actively working on a more permanent solution for data management. In the meantime, when you encounter these problems, letting us know and sharing the project is the most effective way for us to identify the specific cause and apply a fix. This helps us gather the necessary information to improve the system for everyone.
Comments7
Gilberto Rangel Escareño (giL)
Mar 1, 2025
Here the screenshot, seems when I press play, next message in the consol is showed:
The processing of tick package takes too long, breaking the cycle.
Serhii S.
Mar 1, 2025
Thank you for the screenshot. I’ll forward it to our developers to fix the data issue as soon as possible.
Gilberto Rangel Escareño (giL)
Mar 1, 2025
I did it, but that did not fix the problem (it asked me re-log in so the clearing of the cache was succesful), I can see the graph and the bars and interact with it, but when I press play to continue running the backtesting, the graph is not adcanceing, I mean nothing is happening.
Serhii S.
Mar 1, 2025
Hi @User Thank you for the update. Could you please press F12 (or Ctrl+Shift+I) and send us a screenshot of the Console tab? So it will be easier for us to understand the cause of the problem. Thank you.
Serhii S.
Mar 1, 2025
Hi @User! Please clear the cache and data on the Forex Tester Online page.
Here’s how to do it in Chrome:
1) Open the FTO website in Chrome.
2) Click the lock icon in the address bar (to the left of the URL).
3) Select Site settings from the dropdown menu.
4) Scroll down and click Clear data (or Usage field - Delete data button).
5) Reload the page.
This may help resolve the issue.
SANTIAGO MEJIA HERNANDEZ
Dec 7, 2025
You have a lot of problems and everytime this is the solution, Why is it like that? Is there a permanent solution to avioid the problems related to the data managment?
Serhii S.
Dec 7, 2025
Hello @User I understand your frustration with the recurring data issues.
Our developers are actively working on a more permanent solution for data management. In the meantime, when you encounter these problems, letting us know and sharing the project is the most effective way for us to identify the specific cause and apply a fix. This helps us gather the necessary information to improve the system for everyone.