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automatic backup

Feature Request

It would be nice to have automatically backup point in case of mistake of removing all drawings etc as also something which just happened to me and is very very frustrated is that all my project been reset. all indicators gone and all tools from chart too and I have been doing this for many days now. Also chart colors back to standard red and green. I opened my template but it only recovers colors on chart and nothing else. Also setting from custom indicators gone. For example In trading session indicator I had created few custom sessions and all gone now. So It would be nice if there will be option recover all of it from lets say previous day or couple hours before.

How does this impact your experience?
Posted by Bart eM ·
3 comments

Comments3

  • Serhii S.

    Team•

    May 7, 2025

    Hi @User! Thank you for reaching out about this frustrating experience. First, please try opening your project via the Open Safe Mode option (see the screenshot below). Does it help to restore your project progress? This safe mode can sometimes recover elements that aren't loading properly in the standard view.

    Your suggestion about automatic backup points is excellent. This would indeed be a valuable feature to prevent data loss in situations like yours. We'll add your feedback about implementing automatic backup points to our feature request list. Please let me know if the Safe Mode approach helps with recovery, or if you need any additional assistance restoring your project.

    • Bart eM

      •

      May 7, 2025

      Thanks. Yes I did try safe mode but it does not change anything. Im not sure if this was software issue or I press some hot keys and this deleted all thing on chart but on other hand it would not reset chart colors etc. I might press “back button and forward in the browser and then error appear and I close all. When I comeback few hours later I found it reset. Thanks for support

      • Serhii S.

        Team•

        May 8, 2025

        Hi @User ! Thank you for the detailed description of the problem. Could you provide a project link? Please refrain from using it while we investigate the issue. We appreciate your patience.