Please don’t make the journal entry reset every time we have to change the order type or move the SL/TP. I have to retype everything again and is incredibly frustrating.
This is the video I recorded with the problem. It’s not after placing the trade; it’s having the problem BEFORE I place the trade; it completely removes all of my work.
Stanislav Voitsekhovskyi
Team•
Dec 30, 2025
Hello @User Thank you for the video!
We have reviewed it, and I have already forwarded it to the technical department for processing.
We apologize for the inconvenience and thank you again for your feedback and attention!
Stanislav Voitsekhovskyi
Team•
Dec 27, 2025
Hello @User Thank you for sharing this issue.
We understand how frustrating that can be. To help us look into it properly, could you please clarify when exactly the journal entry resets and what actions trigger it?
Any additional details or a short step-by-step description will help us reproduce the issue and pass accurate information to our developers.
Thank you for your cooperation, and we appreciate your feedback.
Steven Nguyen
•
Dec 27, 2025
1) I’d start the new order button whenever I find a good place to take my trade.
2) I press the journaling tab.
3) I’d input something in the comment box and checklist.
4) I would move the SL/TP BEFORE pressing the place order tab.
5) This action would remove the entire text in the comment box and checklist and sometimes even the tags. Basically making it restart from step 2.
I know I can avoid moving the TP/SL before placing my entry; however, I feel like that is not necessary and incredibly frustrating if I have a different trade idea or SL placement while I am journaling and I feel that the only time that it “should” completely restart the journaling tab is if I manually press the X button near the top right of the “new order”.
Stanislav Voitsekhovskyi
Team•
Dec 29, 2025
Hello @User
Thank you for your response.
Could you please record a short video showing you performing all the steps you listed? That would be much better and would immediately clarify the problem.
Comments6
Steven Nguyen
Dec 29, 2025
Steven Nguyen
Dec 29, 2025
This is the video I recorded with the problem. It’s not after placing the trade; it’s having the problem BEFORE I place the trade; it completely removes all of my work.
Stanislav Voitsekhovskyi
Dec 30, 2025
Hello @User
Thank you for the video!
We have reviewed it, and I have already forwarded it to the technical department for processing.
We apologize for the inconvenience and thank you again for your feedback and attention!
Stanislav Voitsekhovskyi
Dec 27, 2025
Hello @User
Thank you for sharing this issue.
We understand how frustrating that can be. To help us look into it properly, could you please clarify when exactly the journal entry resets and what actions trigger it?
Any additional details or a short step-by-step description will help us reproduce the issue and pass accurate information to our developers.
Thank you for your cooperation, and we appreciate your feedback.
Steven Nguyen
Dec 27, 2025
1) I’d start the new order button whenever I find a good place to take my trade.
2) I press the journaling tab.
3) I’d input something in the comment box and checklist.
4) I would move the SL/TP BEFORE pressing the place order tab.
5) This action would remove the entire text in the comment box and checklist and sometimes even the tags. Basically making it restart from step 2.
I know I can avoid moving the TP/SL before placing my entry; however, I feel like that is not necessary and incredibly frustrating if I have a different trade idea or SL placement while I am journaling and I feel that the only time that it “should” completely restart the journaling tab is if I manually press the X button near the top right of the “new order”.
Stanislav Voitsekhovskyi
Dec 29, 2025
Hello @User
Thank you for your response.
Could you please record a short video showing you performing all the steps you listed? That would be much better and would immediately clarify the problem.
Looking forward to your response!