Sorry, sometimes when using a custom timeframe, the chart tools may stop appearing on it after a while. This is a known issue in the platform, and we are already working on it.
The workaround is the following now:
You need to add the custom timeframe again whenever the tools disappear.
Re‑adding refreshes the chart and restores the tools.
Comments2
Diana Zhoshko
Jul 23
Sorry, sometimes when using a custom timeframe, the chart tools may stop appearing on it after a while. This is a known issue in the platform, and we are already working on it.
The workaround is the following now:
You need to add the custom timeframe again whenever the tools disappear.
Re‑adding refreshes the chart and restores the tools.
Diana Zhoshko
Jul 23
Hi @NEEMA TAJI,
We already have this functionality available: