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Again and again..

Bug Reports

Always when I've been back testing for a while the product stops loading candles or stops and crashes, the truth is that I'm quite displeased.

How does this impact your experience?
Posted by User ·
Status: Completed6 comments

Comments6

  • Serhii S. changed status to Completed
    Team•

    Nov 24, 2025

    Pinned

    Hi @User ,
    Thanks for waiting. I'm happy to let you know that our developers have pushed a fix for this.
    Could you please check again and let me know if it's working for you now?

  • Dave

    •

    Jul 11, 2025

    Yes, I am facing the same issue (two bug reports raised previously) and my backtesting has come to a halt until this issue is fixed.

    • Serhii S.

      Team•

      Jul 11, 2025

      Hi @User , I'm sorry to hear that this issue is blocking your backtesting.

      Our developers are currently working on a fix for the bugs you reported. We appreciate your patience.

      • An Anonymous User

        •

        Jul 12, 2025

        Thanks.

  • Serhii S.

    Team•

    Jul 7, 2025

    Hi @User , I'm sorry to hear you're running into this issue repeatedly.

    I've forwarded your project to our developers so they can investigate what's causing the crashes and freezes. We'll work on getting this fixed.

  • Roman F

    •

    Jul 7, 2025

    Hi @User . Send us the video of the issue, please.